Capilano Medicentres Family Health Care Clinic
Edmonton, Alberta T6A 2C1
PLEASE SEE OUR WAIT TIMER FOR OUR CLINIC HOURS. HOURS ARE SUBJECT TO CHANGE.
Monday 9am – 9pm
Tuesday 9am – 4pm
Wednesday 9am – 4pm Thursday 9am – 9pm
Friday 9am – 4pm
Same as clinic hours
Weekdays 9am – 5pm
(Last appt 4pm)
THIS LOCATION IS CURRENTLY NOT ACCEPTING NEW PATIENTS.
Capilano Medicentres prides itself on integrity, accountability, respect, excellence and putting our patients first. Medicentres believes in helping people feel better through quality family healthcare available to everyone. Our location offers services on a walk in and appointment basis. We offer the Fastrack Program and OIS to our patients.
Frequently Asked Questions
We know your health can sometimes be confusing that is why we are here to help.
See some of your frequently asked questions listed below.
Do you take appointments as well as walk-ins?
Typically, how long is the wait?
I've been here before; do I have to bring my Alberta Health Care Card?
If you are unable to provide an Alberta Health Care number and Photo Identification, or the number cannot be validated, you may be required to pay for your visit, as well as any outstanding invoices.
To obtain a replacement card, contact Alberta Health at 780 427-1432 or visit a participating registry.
Do I need to bring anything with me to the clinic when I see my physician?
Please remember to bring your provincial health care card and photo identification with you to the clinic. Provincial health care coverage is provided to valid card holders at no cost. You must be registered with the provincial health care insurance plan in order to receive publicly funded health care coverage. If you are on medications, please bring all of your medications with you.
If you do not have your provincial health care card, but can obtain the number, our staff will ask for photo identification and validate the information with provincial health. This process is done to ensure that we have the correct person and provincial health care number provided is valid. This process also helps to prevent identity theft and fraud.
If you are unable to provide an provincial health care Number and photo identifications, or the number cannot be validated, you will be required to pay for your visit, as well as any outstanding invoices.
Can I get a referral to a specialist from a Medicentres physician?
Referrals to a specialist will be made when the family physician deems necessary. All referrals are made in writing to the specialist, usually within 10 days of your visit to your doctor. You will be contacted by phone or letter by either Medicentres staff or the specialist’s staff with regards to your appointment date and time. If the specialist requires you to call and confirm your appointment and you fail to do so as instructed, your appointment may be cancelled by the specialist’s office. Should you for any reason not be able to attend your appointment or need to change the date or time, you will need to contact the office of the specialist on your own to reschedule. Please be aware that specialists may also charge for missed appointments.