Downtown Medicentres

Downtown Medicentres Family Health Care Clinic

11807 Jasper Ave
Edmonton, Alberta T5K 0N8
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Clinic Hours

PLEASE SEE OUR WAIT TIMER FOR OUR CLINIC HOURS. HOURS ARE SUBJECT TO CHANGE.

Monday 1pm – 8:30pm
Tuesday 9am – 4pm 
Wednesday 10:30am – 5pm           Thursday 9am – 2pm 
Friday 9am – 1pm
Saturday 9am – 1pm
Sunday closed

For clinic wait times and fastrack hours please click here

Phone: 780.488.1222
Fax: 780.488.2112

Clinic Wait Times

THIS LOCATION IS CURRENTLY NOT ACCEPTING NEW PATIENTS.

If you are 75 years of age, you are required to complete a Drivers’ Medical examination in order to keep your license. Depending on your age and health you may then be required to complete a Driver’s medical every 2-5 years. Please note this is an uninsured service. We are happy to provide this service for you.

About Our Clinic

Downtown Medicentres prides itself on integrity, accountability, respect, excellence and putting our patients first. Medicentres believes in helping people feel better through quality family healthcare available to everyone. Our location offers services on a walk in and appointment basis. We offer the Fastrack Program to our patients.

How To Find Us
Our clinic is located in downtown Edmonton in the Rexall pharmacy. Our location is accessible by vehicle and transit. Parking is available.

Frequently Asked Questions

We know your health can sometimes be confusing that is why we are here to help.

See some of your frequently asked questions listed below.

Do you take appointments as well as walk-ins?
Yes! While it’s true there is no appointment necessary in many cases, many of our doctors specialize in family medicine as well as episodic care. If you are in need of a family doctor, please let us know and we can find one to best suit you.
Typically, how long is the wait?
Wait times can vary from day to day, hour to hour.  We now post our estimated wait times online and they are updated every 15 minutes. You can also check the clinic hours for the day, along with the doctor schedules. Click here to see current wait times.
I've been here before; do I have to bring my Alberta Health Care Card?
Yes. The validity of your insurance must be verified on every visit. You must be registered with the Alberta Health Care Insurance Plan in order to receive publicly funded health care coverage. If you do not have your Alberta Health Care Card, but can obtain the number, our staff will ask for photo identification and validate the information with Alberta Health. This process is done to ensure that we have the correct person and the Alberta Health Care number provided is valid. This process also helps to prevent identity theft and fraud.

If you are unable to provide an Alberta Health Care number and Photo Identification, or the number cannot be validated, you may be required to pay for your visit, as well as any outstanding invoices.

To obtain a replacement card, contact Alberta Health at 780 427-1432 or visit a participating registry.

Do I need to bring anything with me to the clinic when I see my physician?

Please remember to bring your provincial health care card and photo identification with you to the clinic. Provincial health care coverage is provided to valid card holders at no cost. You must be registered with the provincial health care insurance plan in order to receive publicly funded health care coverage. If you are on medications, please bring all of your medications with you.

If you do not have your provincial health care card, but can obtain the number, our staff will ask for photo identification and validate the information with provincial health. This process is done to ensure that we have the correct person and provincial health care number provided is valid. This process also helps to prevent identity theft and fraud.

If you are unable to provide an provincial health care Number and photo identifications, or the number cannot be validated, you will be required to pay for your visit, as well as any outstanding invoices.

Can I get a referral to a specialist from a Medicentres physician?

Referrals to a specialist will be made when the family physician deems necessary. All referrals are made in writing to the specialist, usually within 10 days of your visit to your doctor. You will be contacted by phone or letter by either Medicentres staff or the specialist’s staff with regards to your appointment date and time. If the specialist requires you to call and confirm your appointment and you fail to do so as instructed, your appointment may be cancelled by the specialist’s office. Should you for any reason not be able to attend your appointment or need to change the date or time, you will need to contact the office of the specialist on your own to reschedule. Please be aware that specialists may also charge for missed appointments.